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Privacy Policy

1. Introduction

MyComfyNest.com (hereinafter referred to as "We", "Our" or "Website") attaches great importance to the protection of your personal information and is committed to safeguarding your privacy. This privacy policy explains how we collect, use, process and store the personal information we collect on our website ( www.mycomfynest.com ). By using our website, you agree to this privacy policy.

2. Collection of personal data

When you visit our website, we collect personal information that is only collected with your consent. The data collected includes:

2.1. Personal information

When you visit our website or use our services, we collect the following personal data:

• First name, last name – Required for ordering, customer service and deliveries.
• Email address – For newsletters, order confirmations and customer support.
• Phone number – For notification of order status or in case of emergency.
• Shipping and billing address – Required for the correct delivery of your products.
• Date of birth – For personalized offers or age-based campaigns.

2.2. Payment information

• Credit card details and other payment information - Required to process your orders and make payments. Your payment information is not stored directly by us, but payments are processed through reliable third-party payment service providers.

2.3. User interaction data

When you visit our website, we automatically collect the following data:

• IP address – To ensure the security of our website and to analyze user traffic.
• Browser type and version – To improve website compatibility and user experience.
• Device information – To ensure our website works well on mobile devices and to improve the user experience.
• Usage behavior – data about which pages you visited, which products you viewed and how you interacted with the website.

3. Use of personal data

We use the personal information we collect for the following purposes:

• Orders and delivery: To process your orders, deliver the products and process payments.
• Customer Support: To respond to your inquiries, handle complaints and provide customer support.
• Website improvements: To analyze the use of our website in order to improve the user experience and offer personalized content and advertising.
• Marketing: With your consent, we may send you personalized offers, campaigns, newsletters or product recommendations.
• Legal obligations: To comply with legal requirements such as tax laws, trade regulations or other legal requirements.

4. Cookies

Our website uses cookies to improve user experience and measure the effectiveness of our website. Cookies are small files stored on your web browser. They help us understand how you use our website so we can optimize it.

• Necessary cookies: Ensure that the website functions properly.
• Analysis cookies: Help us analyze the use of our website, track user behavior, and improve the user experience.
• Advertising cookies: Allow us to show you personalized ads based on your interests.

You can control or disable cookies using the settings in your browser. However, if you disable cookies some features of the website may not work properly.

5. Transfer of data to third parties

We will only share your personal information with third parties in the following cases:

• Service providers: Third parties necessary to operate our website, such as payment processors, shipping companies and marketing service providers.
• Legal obligations: We may disclose your information to authorities if required to do so by law, such as in response to court orders or regulatory requests.
• Partnerships: We may share your information with trusted partners to provide you with certain services. This information will only be used to provide those services.

6. Data security

The security of your personal data is very important to us. We take appropriate technical and organizational security measures to protect your data against unauthorized access, loss, misuse or damage. However, no method of data transmission over the Internet can be guaranteed to be 100% secure.

7. Rights of Users

Under the General Data Protection Regulation (GDPR) and other local laws, you have the following rights in relation to your personal data:

• Access to data: You can access your personal data at any time.
• Data correction: You can have incorrect or incomplete data corrected.
• Data erasure: You have the right to request the erasure of your personal data (except for certain legal exceptions).
• Restriction of processing: You can restrict the processing of your data.
• Withdrawal of marketing consent: You can unsubscribe from receiving marketing communications at any time.

If you wish to exercise any of these rights, you can contact us using the following contact information:

E-Mail: info@mycomfynest.com

8. Changes to the Privacy Policy

We reserve the right to change this privacy policy from time to time. Any changes will be posted on this page, and the date of the last update will also be indicated. We recommend that you check this page periodically to stay up to date.

9. Contact

If you have any questions or concerns about this privacy policy, you can contact us using the following contact information:

E-Mail: info@mycomfynest.com

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