Privacy Policy

1. Data Controller

The data controller responsible for processing personal data on this website is the provider named in the Legal Notice.

If you have any questions regarding data protection, please contact us at:

Email: info@mycomfynest.com

2. General Information

Protecting your personal data is important to us. We process your data exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

3. Hosting and Shop System

Our online store is operated using Shopify Inc.

When you use our website, personal data may be processed for the operation of the website, order processing, and technical security.

For more information, please visit:

https://www.shopify.com/legal/privacy

4. Orders and Contract Fulfilment

To process your orders, we may collect and process the following information:

• Name

• Billing and shipping address

• Email address

• Telephone number (if provided)

• Order details

• Payment information

This processing is necessary for the performance of a contract pursuant to Article 6(1)(b) GDPR.

5. Payment Services

When using a payment method offered through our store, personal data may be processed by the selected payment service provider.

Such processing is carried out solely for payment processing and contract fulfilment purposes.

6. Shipping Providers

To deliver your order, we share the necessary information with our shipping partners.

This may include:

• DHL

• Deutsche Post

The data shared may include your name, delivery address, and, where necessary, your email address.

7. Billbee

We use Billbee to manage orders and shipping processes.

Personal data may be processed to the extent necessary for order fulfilment.

8. sevdesk

We use sevdesk for invoicing and accounting purposes.

The personal data required for invoicing may be processed accordingly.

9. Klarna

If you choose Klarna as a payment method, personal data will be transferred to Klarna.

The processing is carried out for payment processing and, where applicable, credit assessment.

For more information, please visit:

https://www.klarna.com/privacy-policy/

10. Contact Requests

If you contact us by email or through a contact form, we will process the information you provide solely for the purpose of handling your request.

11. Cookies

Our website uses cookies and similar technologies.

These are used for:

• Providing the technical functionality of the website

• Storing preferences and settings

• Analysing website usage

• Marketing and advertising purposes

12. Consent Management

We use Consentmo to manage cookie consent preferences.

Your consent choices are stored and documented to comply with legal requirements.

13. Google Analytics

Subject to your consent, we use Google Analytics to analyse how visitors use our website.

Google Analytics uses cookies that collect information about your interaction with the website.

Provider:

Google Ireland Limited

Legal basis:

Article 6(1)(a) GDPR

14. Google Ads Conversion Tracking

We use Google Ads Conversion Tracking to measure the effectiveness of our advertising campaigns.

Cookies may be used to determine whether users perform certain actions on our website after clicking on an advertisement.

15. Meta Pixel

Subject to your consent, we use the Meta Pixel provided by Meta Platforms Ireland Limited.

This enables us to analyse user behaviour and improve our advertising campaigns.

16. Pinterest Tag

We use the Pinterest Tag to analyse and optimise our Pinterest advertising activities.

This allows us to understand how visitors interact with our website after engaging with Pinterest content.

17. Data Retention

We retain personal data only for as long as necessary for the respective purpose or as required by applicable legal retention obligations.

Statutory tax and commercial retention periods remain unaffected.

18. Your Rights

You have the right to:

• Access your personal data

• Rectify inaccurate data

• Request erasure of your data

• Restrict processing

• Data portability

• Object to processing

• Withdraw previously granted consent

19. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority regarding the processing of your personal data.

20. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy whenever necessary due to legal, technical, or business-related changes.

Last updated: June 2026